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Terms & Conditions
Welcome to the official website of OLÁ TÒRÒ (“OLÁ TÒRÒ,” “we,” “our,” or “us”). By accessing or using this Website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase or using our services.
1. Brand Philosophy
OLÁ TÒRÒ is a contemporary fashion house based in Lagos, Nigeria, dedicated to craftsmanship, cultural expression, and refined design. Every piece is thoughtfully created to embody timeless style and elevated identity.
2. Acceptance of Terms
By visiting our Website, purchasing from us, or engaging with our services, you confirm that:
- You are at least 18 years old or accessing the Website under parental supervision
- You agree to comply with these Terms & Conditions
- You understand that these Terms may be updated periodically without prior notice
Continued use of the Website constitutes acceptance of any revised Terms.
3. Product Presentation
We make every effort to present our garments, colors, textures, and details as accurately as possible. However:
- Actual colors may vary slightly due to device display settings
- Certain pieces may be produced in limited quantities
- Product availability is not guaranteed until payment is confirmed
As part of our commitment to exclusivity and quality, we reserve the right to:
- Limit quantities per order
- Discontinue designs without notice
- Decline or cancel orders at our discretion
4. Pricing & Payment
All prices displayed on the Website are listed in [Insert Currency] unless otherwise stated.
We reserve the right to:
- Modify pricing at any time
- Correct pricing inaccuracies
- Refuse transactions suspected of fraud or unauthorized activity
Payments are processed securely through trusted third-party payment providers. OLÁ TÒRÒ does not store full payment card information on its servers.
5. Orders & Confirmation
Once an order is placed, you will receive a confirmation email acknowledging receipt of your order. This confirmation does not signify acceptance of the order.
We reserve the right to:
- Refuse or cancel orders
- Request additional verification
- Decline transactions that appear fraudulent or violate these Terms
6. Shipping & Delivery
We proudly ship from Lagos to customers locally and internationally.
Estimated delivery timelines are provided for convenience only and are not guaranteed. Delays may occur due to:
- Customs processing
- Courier disruptions
- High-demand releases
- Circumstances beyond our control
Customers are responsible for providing accurate delivery information. OLÁ TÒRÒ is not liable for orders delayed or lost due to incorrect shipping details.
7. Returns & Exchanges
Due to the exclusive and limited nature of our collections, all returns and exchanges are subject to approval.
Eligible returns must:
- Be requested within [Insert Number] days of delivery
- Remain unworn, unused, and in original condition
- Include original packaging and tags
We reserve the right to refuse returns that do not meet our standards.
Certain items, including sale pieces, custom garments, intimate wear, and made-to-order products, may be non-refundable.
8. Intellectual Property
All Website content, including but not limited to:
- Brand identity
- Logos
- Garment designs
- Photography
- Campaign visuals
- Written content
- Creative direction
is the exclusive property of OLÁ TÒRÒ and protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or commercially used without prior written consent.
9. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Attempt unauthorized access to Website systems
- Misrepresent your identity or payment information
- Interfere with Website functionality or security
- Use our intellectual property without authorization
Violation of these Terms may result in restricted access or legal action where necessary.
10. Limitation of Liability
To the fullest extent permitted by applicable law, OLÁ TÒRÒ shall not be liable for:
- Indirect or consequential damages
- Loss of profits, revenue, or opportunities
- Service interruptions or technical issues
- Delayed deliveries caused by third parties
- Unauthorized access to customer data beyond our reasonable control
Your use of the Website is at your sole discretion and risk.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how your personal information is collected, used, and protected.
12. Governing Law
These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria.
Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts of Lagos, Nigeria.
13. Contact
For all inquiries relating to these Terms & Conditions, please contact:
OLÁ TÒRÒ
Lagos, Nigeria
Email: info@olatoro.com
2. Products & Availability
All products displayed on our Website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
3. Pricing & Payments
- All prices are listed in your selected currency and include applicable taxes unless stated otherwise.
- We accept various payment methods, processed securely via trusted third-party gateways.
- We reserve the right to change prices at any time without notice.
4. Orders & Shipping
- Once an order is placed, you will receive a confirmation email with order details.
- Shipping times and costs vary depending on your location and selected delivery method.
- We are not responsible for delays caused by third-party shipping services or customs clearance.
- Tracking information will be provided when available.
5. Returns & Exchanges
- Returns and exchanges are accepted within 14 days of delivery, provided the item is unused and in original condition.
- Sale or clearance items may not be eligible for return unless defective.
- Customers are responsible for return shipping unless the item is faulty or incorrect.
- Please refer to our Return Policy for detailed instructions.
6. Promotions & Discounts
- Promotional codes must be applied at checkout and cannot be added after the order is placed.
- Each promotional code is valid for a limited time and may only be used once unless otherwise stated.
- Discounts cannot be combined with other offers unless explicitly mentioned.
- We reserve the right to cancel any promotional campaign or reject discount code misuse at our discretion.
7. Privacy Policy
We are committed to protecting your privacy. Personal data collected through our Website will be handled in accordance with our Privacy Policy.
- We only collect personal data necessary to process your orders and improve your experience.
- Your data will never be sold or shared with third parties without your consent, except for order fulfillment.
- We use cookies to personalize content and analyze traffic. You can manage your cookie preferences in your browser settings.
8. Account & Security
- You are responsible for maintaining the confidentiality of your account and password.
- We reserve the right to suspend accounts for any suspicious or fraudulent activity.
9. Contact Information
If you have any questions regarding these Terms of Use, please contact us at support@fashionstore.com.